Please note that deactivating a database will permanently delete all documents and work product and cannot be undone. If you would like an Archive of your database, a separate request must be submitted before your Deactivation Request.
This ensures that a copy of your data is persevered and delivered to you before permanent deletion goes into effect on your database. The DISCO platform is designed to give you complete control over your ediscovery, and we have an extensive list of resources available to assist you on our knowledge page. Please review this
DISCO end of matter page
for specific information on deactivation, archiving and Vault processes.
Contact Information
First Name
Last Name
Your email address
Phone
Company/Law Firm
Originating Office
Deactivation Information
Priority
Please select...
Low
Normal
High
Urgent
For urgent matters (e.g.system outages, etc.) please call our support line at (877)941-0583.
Please select your database role in DISCO:
Please select...
Admin
Reviewer
Custom Role
Note: Only database admins can request a database deactivation. If you are not an admin, please reach out to your firm admin to submit this deactivation request.
Database Name
The database display name.
Database URL
Login to database to copy URL
Deactivation Request Date
Please select the date on which you would like the matter deactivated. You will continue to have access to the database until this date. Note that the deactivation date may be subject to a minimum notification period and may be updated by DISCO to reflect this.
Reason for Deactivation
Please select...
The matter has settled or closed.
The matter is on hold.
Other
Please explain your other reason for deactivation
Have you considered Vault?
Vaulting is a storage option in which all your data is maintained, rather than permanently deleted, for a reduced price. Here's an article detailing the offering:
Vaulting data
. If you are interested in vault, do not submit this ticket and instead use the "Vault Request" on the previous page.
Source Data Media Return
Media Return
If applicable, would you like any source physical media and forensic collection data returned to you?
Please select...
Yes, please return any source physical media and forensic collection data to me.
No, please destroy any source physical media and forensic collection data.
Shipping Information
Please provide shipping information to send you your data archive or physical media.
Shipping Contact
Phone Number
Shipping Address
City
State
Zip Code
Additional Information
Additional Information
Please include any important details about your request.
Data Destruction
WARNING - Deactivating a database will permanently delete all data in the database on the Deactivation Request Date, including all documents and work product, and cannot be undone. Before proceeding, please ensure that deletion is consistent with your obligations under all applicable law and ethical rules. By checking the box below, you confirm that you wish to deactivate the database permanently and that you accept full responsibility for this decision.
I agree and confirm
Only database admins can request a database deactivation. If you are not an admin, please reach out to your firm admin to submit this deactivation request.
I certify that I am authorized to make this deactivation request.
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