Billing Help
Client Information:
First Name:
Last Name:
Email:
Organization Name:
Request Information:
Billing Request Category:
Please select...
Billing Account Management
Invoice Management
Report Request
Account Management Category:
Please select...
Autopay Setup
Billing Address Update
Billing Code/ Matter Number Update
Billing Contact Update
Contract Copy Request
General Billing Request
Portal Upload Inquiry
Suspension Inquiry or Banner Lift Request
W9 Form Request
Invoice Management Category:
Please select...
General Invoice/Contract Question
Invoice or Statement Request
Payment Status / Past Due
Payment Status / Past Due Type
:
Please select...
Accounts Receivable General Request
Receipt Request/Payment Status
Invoice/ Statement Inquiry Needs:
Please select...
Accrual Submission
Invoice Request
Statement Request
Report Request Type:
Please select...
Discoin Report
Invoice Detail Report
Statement
Subscription Utilization Report
Transactional Utilization Report
Old contact names to be removed (if applicable)
New Contact Name:
New Contact Address:
New Contact Email:
New Contact's Phone Number:
Which database(s) do you need the billing contact updated for
?
Old Billing Address
New Billing Address
What database(s) do you want the address updated for?
Have you paid your outstanding balance?
Please select...
Yes
No
Please pay your outstanding invoices using one of the following methods:
Please reach out to ar@csdisco.com for information on how to pay outstanding invoices.
OR
Every invoice includes a unique link that allows for direct payment via credit card or bank transfer.
Please provide payment remittance information:
What account needs to be unsuspended or un-bannered?
What are the database(s) needing to be un-suspended or un-bannered?
Invoice Number(s) of Relevant Invoice(s)
Which databases would you like an accrual for
?
Which databases would you like invoices for
?
Do you have a question about a contract or invoice?
Please select...
Contract
Invoice
Please provide relevant information on invoice upload steps?
Which matter(s) will require a new matter number/ billing code update?
Please provide the new matter numbers/ billing codes?
What contract would you like to see?
What Years would you like our W9 for?
Please state which database(s) you would like a statement for:
Please enter the Ediscovery ID(s) associated with the database:
What dates of invoices would you like?
As of what date would you like an accrual for
?
Additional Details
What is the request?
Attachment
Contact Information