Please note that deactivating a database will permanently delete all documents and work product and cannot be undone. We highly recommend using the software’s production features to export all documents and work product you would like to keep before the deactivation date. Please let us know if you would like to engage DISCO to assist with creating a production archive for all your documents and work product (billable service).

Contact Information

First Name

Last Name

Your email address

Phone

Company/Law Firm

Originating Office

Deactivation Information

Priority

For urgent matters (e.g.system outages, etc.) please call our support line at (877)941-0583.

Please select your database role in DISCO:

Note: Only database admins can request a database deactivation. If you are not an admin, please reach out to your firm admin to submit this deactivation request.

Database Name

The database display name.

Database URL

Deactivation Request Date

Please select the date on which you would like the matter deactivated. You will continue to have access to the database until this date. Note that the deactivation date may be subject to a minimum notification period and may be updated by DISCO to reflect this.

Reason for Deactivation

Please explain your other reason for deactivation

Have you considered Vault?

Vaulting is a storage option in which all your data is maintained, rather than permanently deleted, for a reduced price. Here's an article detailing the offering: https://support.csdisco.com/hc/en-us/articles/360027074971-Vaulting-data. If you are interested in vault, do not submit this ticket and instead use the "Vault Request" button at the top of the page.

Data Archive and Media Return

Data Archive

Would you like a data archive created?

*Please note that if DISCO creates an archive, you will incur billable charges based on the database size plus the cost of media and shipping if applicable.

How would you like to receive your data archive?

Media Return

If applicable, would you like any source physical media and forensic collection data returned to you?

Additional Information

Please include any important details about your request.

Shipping Information

Please provide shipping information to send you your data archive or physical media.

Shipping Contact

Phone Number

Shipping Address

City

State

Zip Code

Data Destruction

WARNING - Deactivating a database will permanently delete all data in the database on the Deactivation Request Date, including all documents and work product, and cannot be undone. Before proceeding, please ensure that deletion is consistent with your obligations under all applicable law and ethical rules. By checking the box below, you confirm that you wish to deactivate the database permanently and that you accept full responsibility for this decision.

I agree and confirm

Only database admins can request a database deactivation. If you are not an admin, please reach out to your firm admin to submit this deactivation request.

I certify that I am authorized to make this deactivation request.

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